Yes, you need a reservation to join any of our tours, but if you can't pay in advance, please email us. You must make a reservation at least 12 hours in advance. 

Absolutely! If you would like to schedule a private tour, please head on over to our contact page and let us know!

The lessee or user of the bike is responsible for purchasing personal/travel insurance. A comprehensive insurance package provided by the lessor is not available in Taiwan.

Families are welcome to join. However, everyone must be a competent bicycle rider, and the minimum age requirement to participate is 12 years old, or 150cm in height.

If the tour you want to go on is full or almost full, just send us a message. We will do our best to find a way to accommodate you!

No problem! We will be able to help you out with any language barriers you might face.

For the tours, we use easy-to-ride, Taiwan-built, 3-speed city cruisers that comfortably fit those between 150cm and 190cm. If you want to bring your own bicycle, please contact us first.

For your rental, we will fit you with a bike for any type of adventure - whether for a race, around the island, a quick day-trip, or weekend escape - our bikes can support you in all your endeavors! All our bikes are maintained with the loving and skilled hands of our mechanics. Head over to our rental page to see what bikes we have on offer, and which one is waiting for you - steel frame gravel fun, lightweight carbon racing and climbing, something sturdy and trustworthy like our Merida Explorer, or the common hero - the standard road bike?

We start just blocks away from the famous Dihua Street in the middle of Taipei. Please meet us at the Taipei Bike Works bike shop. It can be easily found by looking for the large blue sign in the park. Search for it on Apple and Google maps. 

We are located at 103台北市大同區重慶北路二段70巷9號

Wear what's comfortable and fitting for the weather. The Taiwan sun is really strong, so protective wear is recommended on sunny days. Please don't wear baggy pants, dresses, or flip-flops.

The tour will still run in light rain, so dress accordingly! During severe weather, however, the tour will be canceled or rescheduled and you will be eligible for a full refund. We will let you know about ride cancellations at least 2 hours in advance.

We recommend that you bring a backpack, some extra money, sunscreen, and your normal necessities. If you are coming straight from the airport, or your cruise, don't worry! You can leave your luggage at our shop.

No, unfortunately, we do not have the equipment to accommodate small children.

Any competent bicycle rider 18 years or older, or 12 years or older and accompanied by a parent or guardian may join our rides.

We will provide you with a bottle of water, but you're welcome to bring extra. Please remember that Taiwan, especially during the summer, can be very hot and humid, so it is important to keep hydrated.

For tours, if you cancel 24 hours before the tour starts, you will receive a full refund. If, due to operational reasons, the tour guide has to cancel the tour, you will be offered 2 options: to reschedule or to request a refund.

For rentals, up to 1 month before the agreed rental time - full refund; Between 4 and 2 weeks before the agreed rental time - half refund; Up to 72 hours before the agreed rental time - possibility to change dates.

Taiwan drivers are notoriously aggressive, but rest assured! Safety is our number one priority. We will be sticking to bike trails, wide sidewalks, and quiet backroads. All participants are provided with a helmet and are given thorough instructions about safe bicycling in Taiwan. You will be safe with us!

Most shops in Taiwan are cash-based. When booking our tours, and renting a bike, we use PayPal for online payment. At the shop, you can pay cash or card.

No problem! We will be able to help you out with any language barriers you might face.

Sure! We have years of experience of traveling and cycling in Taiwan. We can help you plan your route to the best of your ability and pace to make the trip as fun as possible for you!